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  1. Operated by Two Left Paws, references to "we," "us," and "our" pertain to Two Left Paws in these terms.

  2. Upon purchasing from our ecommerce store, you agree to abide by the terms and conditions outlined in this document.

  3. These terms also incorporate the conditions specified in our privacy policy and refund policy.


  1. We diligently ensure the accuracy of details for items offered for sale but cannot guarantee their correctness when entered into the system.

  2. While we strive for accurate displays, variations may occur on your computer monitor. Images may not precisely represent the goods or services you are purchasing.

  3. Reasons for not accepting an order may include items being out of stock, payment authorisation issues, pricing errors, system failures, or failed customer validation checks.

  4. An email confirming your order details does not confirm acceptance; acceptance occurs upon dispatch.

  5. We accept your order only upon dispatch of your goods.


  1. Options for delivery will be presented upon purchase. Estimated delivery times are approximate, and circumstances beyond our control may cause delays.

  2. "Next day delivery" orders placed on Fridays, Saturdays, or Sundays may be dispatched on the following Monday, arriving on Tuesday.


  1. Contact us immediately to cancel an order. If dispatched, you are responsible for return costs.

  2. For undispached items, our refund policy applies upon cancellation.

  3. Personalised, perishable, or time-critical items may not be cancelable for a full refund.


  1. Two Left Paws is not liable for direct, special, indirect, or consequential damages arising from the use of ordered items.

  2. You agree to indemnify us against claims, liability, damages, costs, and expenses resulting from any breach of our terms.


  1. These terms are governed by England’s laws and subject to the exclusive jurisdiction of England’s courts.


  1. These terms constitute the entire agreement, superseding all prior agreements, whether written or oral.


  1. We reserve the right to change these terms at any time.

  2. If any term is found unenforceable, the remaining terms will continue in full force and effect.

  3. Delay or failure beyond our reasonable control exempts us from responsibility.